Introduction

1.1 We are Weylandts Furniture Cape Town (Pty) Ltd (“Weylandts”) Registration number: 1998/0216/1107. Our Head Office’s physical address is 2nd Floor, Block 3, Northgate Park, Cnr Section Street & Koeberg Rd, Cape Town, South Africa.

1.2 These Terms and Conditions shall apply to all orders concluded by or with Weylandts for the sale and/or supply of products on our online shop, weylandts.co.za (the “Site”). When you submit an order to Weylandts, give any delivery instruction or accept delivery of any products, this shall constitute your unqualified acceptance of these Terms and Conditions. However, nothing in these Terms and Conditions affects your statutory rights

1.3Use of our online shop is also subject to additional Supply & Purchase Terms (found at weylandts.co.za/terms-conditions/ and www.weylandts.co.za/supply-terms-conditions/ ), which must be specifically incorporated, insofar as they apply to online purchases.

How is a contract formed

2.1 You may register an online profile on weylandts.co.za or use Guest checkout to place an order. To place an order with Weylandts you must be older than 18.

2.2 To register a profile, you must provide a unique username and password and provide certain information and personal details to Weylandts. You will need to use your unique username and password to access the Site in order to purchase products.

2.3 You may place and order for one or more products on offer as long as such products are available and not sold out.

2.4 A contract of sale between you and Weylandts only comes into effect once you have fully completed and submitted the online order form for the products in your shopping cart (“cart”) AND your payment has been authorised by Weylandts (or has been received into Weylandts’ bank account). Our acceptance of your order will only take place once payment for your order has been received. We will send a confirmation email that your payment has been received. This communication will serve as our acceptance of your offer to purchase our product.

Price and Payment

3.1 The amount to be paid will be shown on the Site together with the charges you must pay including VAT and cash delivery fee, if applicable. Unless otherwise stipulated on the Site, all charges are in the currency then in force in South Africa.

3.2 You shall pay for the product by one of the following payment methods, subject to Weylandts’ discretion

3.2.1 Payment via credit card:

The transaction takes place within your bank’s secure environment and Weylandts won’t have access to any of your card details. You can rest assured that your card details will only be accessible to our PCI compliant payment service provider. When you return a purchase, the specified amount will be credited back to your credit card after it has been approved.

3.2.2 Payment via Instant EFT:

Weylandts accepts Instant EFT as a payment option and is available to ABSA, FNB, Nedbank and Standard Bank, Capitec and Investec. These payments are processed immediately by your bank and provide a secure transfer for immediate payment. You will not need to send proof of payment and there is no waiting period for the funds to reflect in our account. Your order status will be updated immediately. Instant EFT guarantees the highest levels of security when paying online and your inline banking details are not stored.

3.3 You cannot reserve products by placing them in your cart for payment at a later stage. Weylandts may remove products from your cart if the product is no longer available.

3.4 Your order remains valid as an offer until we issue our Confirmation of Order email.

3.5 Weylandts shall not be obliged to supply the product to you unless We have accepted your order (by issuing a Confirmation of Payment email). Unless expressly stating that We accept your order, an email, letter, fax or other Acknowledgement of your Order by us is purely for information purposes and does not constitute the confirmation of a contract of sale. In that Acknowledgement, we may give you an order reference number and details of the Product you have ordered. We may in our discretion refuse to accept an order from you for any reason, including unavailability of supplies.

3.6 Weylandts will, at all times do our utmost best to ensure that the price given to you is accurate, but the price of your order will need to be validated by Weylandts as part of our acceptance procedure. If the price for the order changes before we accept your order, We will contact you and ask you to confirm whether you wish to proceed at the amended price.

Weylandts Loyalty Rewards

4.1 Weylandts’ Loyalty Programme Terms  can be located here.

4.2 While customers can earn loyalty points, they cannot use the accumulated points on online purchases. Points can only be used for payment of purchases at Weylandts offline stores countrywide.

4.3 Customers must have online profile and have opted in to join the Loyalty Programme in order to earn points.

Cancellation of your Order

5.1 Weylandts reserves the right to refuse processing of payment for any order and/or to cancel any purchase, partially or completely, with notice given to you.

5.2 Weylandts will be liable for reimbursing you the rand value paid only if you have already paid for the cancelled order.

5.3 After delivery of the product, you may cancel the sale only in accordance with our Returns policy which can be found in our Terms & Conditions here.

5.4 We reserve the right, for purposes of suspected fraud, to refuse to accept or process payment on any order, and/or to cancel any sale concluded between you and Weylandts, in whole or in part.

Collection or Delivery

Our delivery terms can be found in our Delivery and Collection Handbook.

Returns Policy

For our Returns Policy, please refer to our Terms & Conditions here

Amendments to these terms and conditions

Weylandts may, in its sole discretion, change any of these Terms and Conditions at any time. It is your responsibility to regularly check these Terms and Conditions and make sure that you are satisfied with the changes. Should you not be satisfied, you must not place any further orders on, or in any other way use, the Site.

Disclaimers

9.1 Weylandts undertakes to ensure compliance with:

a)Provisions in the Consumer Protection Act 68 of 2008 in relation to any products sold by Weylandts to you via the Site; and

b)Sections 43(5) and 43(6) of the Electronic Communications and Transactions Act in relation to Weylandts payment systems being sufficiently secure;

9.2 Neither Weylandts nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this Site or the services or content provided from and through this Site. Furthermore, Weylandts makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this Site are free from errors or omissions or that the service will be 100% uninterrupted and error free. You are encouraged to report any possible malfunctions and errors to customercare@weylandtshome.co.za

9.3 Although products sold via the Site may be under warranty, the Site itself is supplied on an “as is” basis and has not been compiled or supplied to meet your individual requirements. It is your sole responsibility to satisfy yourself prior to accepting these Terms and Conditions that the service available from and through this Site will meet your individual requirements and be compatible with your hardware and/or software.

9.4 Any views or statements made or expressed on the Site are not necessarily the views of Weylandts, its directors, employees and/or agents.

9.5 In addition to the disclaimers contained elsewhere in these Terms and Conditions, Weylandts also makes no warranty or representation, whether express or implied, that the information or files available on the Website are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm, jeopardise or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. You accept all risk.

9.6 WEYLANDTS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGES WHICH MIGHT ARISE FROM YOUR USE OF, OR RELIANCE UPON, THE WEBSITE OR THE CONTENT CONTAINED IN THE WEBSITE; OR YOUR INABILITY TO USE THE WEBSITE, AND/OR UNLAWFUL ACTIVITY ON THE WEBSITE AND/OR ANY LINKED THIRD PARTY WEBSITE.

9.7 YOU HEREBY INDEMNIFY WEYLANDTS AGAINST ANY LOSS, CLAIM OR DAMAGE WHICH MAY BE SUFFERED BY YOURSELF OR ANY THIRD PARTY ARISING IN ANY WAY FROM YOUR USE OF THIS WEBSITE AND/OR ANY LINKED THIRD PARTY WEBSITE.

Data Protection

Please see our Privacy Policy and Cookie Notice, which forms part of these Terms and Conditions.

General

11.1 This Site is hosted, controlled and operated from the Republic of South Africa and therefore governed by South African law and, you and Weylandts submit to the jurisdiction of the South African courts.

11.2 You may not cede, assign or otherwise transfer your rights and obligations in terms of these Terms and Conditions to any third party.

11.3 Any failure on the part of you or Weylandts to enforce any right in terms hereof shall not constitute a waiver of that right.

11.4 If any term or condition contained herein is declared invalid, the remaining terms and conditions will remain in full force and effect.

11.5 No variation, addition, deletion, or agreed cancellation of the Terms and Conditions will be of any force or effect unless in writing and accepted by or on behalf of the parties hereto.

11.6 No indulgence, extension of time, relaxation or latitude which any party (the “grantor”) may show grant or allow to the other (the “grantee”) shall constitute a waiver by the grantor of any of the grantor’s rights and the grantor shall not thereby be prejudiced or stopped from exercising any of its rights against the grantee which may have arisen in the past or which might arise in the future.